9 months ago

Design Technology - PLM Support Specialist

Palo Alto, California, USA Competitive Permanent

Job Reference: TUS-SS1

Posted on behalf of


Tesla Inc. is seeking a motivated PLM Support Specialist to be based in the Tesla Palo Alto Headquarters or Bay Area Region. This person will work with engineering, manufacturing, design and IT to support the use of PLM tools. These tools are a critical foundational element in Tesla’s future product and manufacturing plans. S/he should be an expert in PDM/PLM applications (3DEXPERIENCE ENOVIA) and should have knowledge of other related tools (CATIA V5, CATIA 3DX, DELMIA, SolidWorks, etc.) This person should have a strong work ethic, a documentation-focused attitude, and a passion for making engineering efficient. Tesla is a fast-paced environment where you will work on key technologies of many extremely exciting products.

Job description:

  • Provide customer support, work with vendors and service providers to enable issues resolution and enhancements on PLM and engineering systems
  • Deliver onsite and remote support for internal Tesla organization
  • Establish and document best practices, processes and methodologies for use of PLM to enable teams to function efficiently
  • Create user training material, and provide mentoring of Dassault Systemes 3DEXPERIENCE ENOVIA, and change management
  • Contribute to the development of engineering and PLM roadmaps,
  • Investigate and explore capabilities of engineering tools to improve design, manufacturing and change management
  • License management support, including enrollment, monitoring and troubleshooting
  • Monitor and track support request in a service desk application


  • Bachelor's degree in Mechanical Engineering or equivalent with at least 5+ years of progressive experience in the industry
  • 4+ years of experience with ENOVIA applications and 3DEXPERIENCE platform
  • Requires advanced knowledge of one or more of 3DEXPERIENCE, CATIA, ENOVIA, DELMIA, SIMULIA, SolidWorks applications

Preferred Qualifications:

  • Knowledge of MQL
  • Experience with Java Program Objects (JPOs) and TCL scripts
  • Prior experience in implementing and supporting software systems & tools
  • Thorough knowledge of Product Data Management (PDM) and Product Life Cycle Management (PLM) concepts, including configuration management and change management, PDM Pro is a plus
  • Experience in Atlassian suite tools: JIRA, JIRA Service Desk, Confluence, XRAY
  • Exhibit strong analytical skills, problem solving ability and project management experience
  • Excellent customer service approach
  • Excellent communication, documentation and presentation skills
  • Familiarity with automotive vehicle design
  • Familiarity with numerous CAD/PLM/PDM Systems
  • Prior experience in managing 3rd party engineering systems integrators
  • Prior experience working with global teams is a plus
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